Privacy Policy – Pet Stylist Academy (operating under NSTI)
Your privacy is important to us. This policy outlines how we collect, use, and protect your personal information in compliance with Australian privacy laws.
1. Anonymity and Pseudonymity
Where feasible, you may interact with us anonymously or use a pseudonym. However, certain services may require your real information.
2. Collection of Personal Information
We collect personal information that is necessary for our functions, including:
- Contact Details: Name, email address, phone number.
- Preferences: Interests related to our courses and services.
- Payment Information: For processing transactions.
- Website Usage: Data via cookies and analytics tools.
3. Methods of Collection
We gather information through:
- Forms on our website or in person.
- Direct communications (emails, phone calls).
- Automated technologies (cookies, analytics).
4. Use of Personal Information
Your information is used to:
- Provide details about our courses and services.
- Send marketing communications and retargeting ads.
- Process enrolments and transactions.
We do not sell your personal information.
5. Disclosure of Personal Information
We may share your information with third parties, such as advertising platforms, strictly for the purposes outlined above. All third parties are required to handle your information in accordance with Australian privacy standards.
6. Data Quality and Security
We take reasonable steps to ensure your information is accurate, complete, and up-to-date. We protect your data from misuse, loss, and unauthorised access.
7. Access and Correction
You have the right to access and correct your personal information. To do so, contact us using the details below. We will respond within a reasonable timeframe and may charge a fee for accessing archived information.
8. Complaints Handling
If you believe we’ve breached your privacy rights, contact us directly. We will investigate and aim to resolve your complaint promptly. If unsatisfied, you can contact the Office of the Australian Information Commissioner (OAIC).
9. Opt-Out and Cookie Preferences
- Marketing Communications: Unsubscribe using the link in our emails or contact us.
- Cookies: Adjust your browser settings to manage or disable cookies.
10. Policy Updates
We may update this policy periodically. The latest version will be available on our website.
Contact Us
For questions or concerns:
- Email: admin@petsytlingacademy.com.au
- Phone: (07) 5575 2200
- Address: 49 Cypress Dr, Broadbeach Waters QLD 4218
We are committed to protecting your privacy and ensuring transparency in how we handle your personal information.