ACM30122
Certificate III Animal Care Services -
Pet Grooming

Course Features

Self Paced, up to 12 months
Enrol & start anytime
Online & Practical Training
Nationally Recognised Qualification
$8,000
Upfront payment or payment plans available

Overview

ACM30122 Certificate III in Animal Care Services – Pet Grooming Course, is the nationally recognised qualification for individuals pursuing a career as professional dog groomers. It is the top grooming education course in Australia, equipping students with a profound understanding of the knowledge, skills, and techniques required to excel in the pet industry as dog groomers.

Throughout the ACM30122 Certificate III in Animal Care Services – Pet Grooming, students immerse themselves in the art of dog grooming, focusing on a wide range of essential tasks such as brushing, combing, nail clipping, ear cleaning, bathing, drying techniques, clipping, scissor finishing techniques, and precise pattern setting for different breeds. With a strong emphasis on acquiring grooming skills, students learn to master the intricacies of breed profiles, enhance speed and efficiency, and unlock their maximum grooming potential.

The ACM30122 Certificate III in Animal Care Services – Pet Grooming course curriculum ensures that students cultivate a proficient, responsible, and professional approach to grooming, fostering the development of highly qualified industry professionals. Under the guidance and expertise of qualified grooming instructors, students acquire the techniques and skills necessary to achieve competence in the field of professional pet grooming and styling.

Hands-on grooming and handling techniques are complemented by a well-structured self-study program, providing a comprehensive and well-rounded learning experience.

Course Details

Practical Training Dates

2026

January 27th – February 27th
March 3rd – April 2nd
April 27th – May 29th
July 13th – August 14th
August 17th – September 18th
October 12th – November 13th

Units of Study

Core Units

ACMBEH301 Identify behaviours and interact safely with animals
ACMGEN315 Communicate effectively with clients and team members
ACMGEN303 Assess welfare status of an animal
ACMGEN304 Promote positive wellbeing for self and others in animal care workplaces
ACMGEN309 Provide basic animal first aid
ACMINF301 Comply with infection control policies and procedures in animal care work
ACMWHS301 Contribute to workplace health and safety processes

Elective Units

ACMGRM201 Bath, dry and brush domestic dogs
ACMGRM303 Perform sanitary and hygiene grooms for companion animals
ACMGRM304 Provide grooms on cross breed dogs
ACMGRM305 Groom dogs to meet breed style and coat requirements
ACMGRM403 Enhance companion animal coat and skin condition
ACMSPE316 Provide general care of domestic dogs
ACMGEN310 Provide reception services for an animal care facility
ACMBEH302 Provide enrichment for animals
ACMGEN311 Maintain and monitor animal health and well-being
BSBCMM211 Apply communication skills

Course Duration

The Australian Qualifications Framework determines that the duration of this qualification is 1 Year – 2 year, however with both face-to-face training, and flexible online learning, learners are typically completing within the first 12 months. How quickly a student is able to complete the course will depend on how fast they work through the content, their commitment to learning and their level of competence.

Course Delivery

The ACM30122 Certificate III Animal Care Services – Pet Grooming is taught using a blended approach which includes online lessons and practical training at the Academy. Using our advanced online learning portal, eliminates the need for in-person classes to complete the theory units of study.

Online

The theory components for the ACM30122 Certificate III Animal Care Services – Pet Grooming course are delivered online which means students are not required to attend classes or lectures. Students will receive access to our ‘Learning Portal’ where they will find the course materials, interactive learning materials, videos and assessments. In addition, students will also receive a hard copy of the Learner Resource.

While studying online, students will have access to our teaching support team via email, online chat or phone. Our teaching team will help support and guide students every step on their journey.

Practical Training (Hands-On)

The practical training (hands-on) is completed at the Pet Stylist Academy under the guidance and support of our qualified teachers and master groomers for 5-weeks full time. This ensures the student is taught the hands-on skills required to become a qualified groomer while being guided by our team.

During the practical training, students have access to a range of dog breeds to groom and are able to practice and perfect their skills in a safe environment. Students will develop a broad array of hands-on skills pivotal for promoting the well-being and enhancing the appearance of animals. They will master comprehensive grooming procedures tailored for a variety of breeds and species, encompassing activities such as hair trimming, bathing, brushing, and clipping. pets.

Learning Materials

Digital Learning – Access all course theory and assessments through an easy-to-use online platform.

Learning Portal – 24/7 access to the National Skills Training Institute Learning Management System (LMS)

Course Checklist – A clear, step-by-step guide to track your progress through both theory and practical components.

Student Learning Resource – Hard copy of the study material for easy reference.

Practical Assessment Forms – Essential documents for completing and recording your practical training.

Inclusive Learning Support – Flexible strategies to ensure learners with disabilities can fully participate.

Assessment Types

Online quizzes and knowledge checks
Written assignments and theory assessments
Practical tasks and demonstrations
Workplace or simulated observations
Role-play and scenario assessments
Logbook or skills journal
Third-party reports
Oral questioning and interviews

Course Requirements

Entry Requirements

Minimum 17 Years of Age
Completed Year 10 or equivalent
Access to a computer, laptop or tablet
Internet access and email address
Physically capable of restraining animals and standing for extended periods of time

Unique Student Identifier (USI)

A Unique Student Identifier (USI) is a personal reference number that creates a secure online record of all your nationally recognised training in Australia. Every student must have a USI to enrol in accredited courses and to receive their qualification or statement of attainment.

Recognised Prior Learning (RPL)

If you are currently working—or have previously worked—in a relevant animal care or grooming industry role, you may be eligible for Recognition of Prior Learning (RPL). RPL allows your existing skills and workplace experience to be formally assessed against the units of competency for this course, potentially reducing the amount of study you need to complete.

To explore RPL opportunities, please contact our Team at admin@nsti.edu.au to discuss your experience and begin the assessment process.

Course Enrollment Process

Apply to Enrol – Submit your application form and required personal details.
LLND Assessment – Complete the mandatory Language, Literacy, Numeracy and Digital skills check to identify any support needs.
Enrolment – Confirm your place by providing identification and signing the student agreement.
Payment Options & Funding – Choose a payment plan and, if eligible, apply for government funding or subsidies.
Access Study Portal – Receive login details to the online learning platform to begin your course.

Queensland Funding - Career Start Program

Qld Funding Skills Assure Supplier

The National Skills Training Institute (NSTI) is an approved Skills Assure Supplier (SAS) under the Queensland Government’s Department of Employment, Small Business and Training (DESBT). This approval allows eligible Queensland students to access nationally recognised training with heavily subsidised fees, helping reduce out-of-pocket expenses.

As a Skills Assure Supplier, NSTI delivers training through the Queensland Government’s funded programs:

Career Start
VET in Schools (VETiS)

These programs provide subsidised vocational education and training (VET) that aligns with Queensland’s workforce priorities.
Access to these subsidies depends on specific eligibility requirements and funding rules, so it’s important to review your eligibility and choose the course that best suits your career goals.

If you’re not eligible for government funding, NSTI offers up-front payment and flexible payment plan options to help you manage your training fees within your budget.

Funding Eligibility

Be 15 years or older.
Not be enrolled as a school student.
Permanently reside in Queensland.
Be an Australian citizen, permanent resident, eligible visa holder, or a New Zealand citizen.
Not have completed a certificate III or higher within the last 10 years (school qualifications and foundation skills qualifications do not count).
Not be enrolled in another qualification (excluding foundation skills).

Funding Co-Contribution (fees)

ACM30122 Certificate III Animal Care Services is funded under the Queensland Governments Career Start Program. The funding available under Queensland’s Career Start program is divided into two categories: concessional and non-concessional.

Concessional – $3240 co-contribution fee (17 units @ $191 per unit): Concessional funding is offered at a reduced cost for eligible students, such as those with concession cards, Aboriginal or Torres Strait Islander students, people with a disability, or adult prisoners.

Non-concessional funding – $4080 co-contribution fee (17 units @ $240 per unit): Non-concessional funding applies to all other eligible students.

Refund Policy

This Refund Policy is developed in accordance with the 2025 Standards for Registered Training Organisations (RTOs) and Queensland Government funding requirements.

1. Full Refund – Training Not Commenced – A full refund of the co-contribution fee will be provided where:

• A student cancels their enrolment prior to the commencement of training, and
• No training or assessment activity has commenced.

Training is considered to have commenced once the student has participated in structured learning, assessment activities, or accessed training materials as outlined in their training plan.

2. Proportionate Refund – Withdrawal from a Unit – If a student withdraws from an individual unit of competency after training has commenced, a proportionate refund of the co-contribution fee will apply based on:

• The units commenced and/or completed, and
• The amount of training and assessment already delivered.

Refund calculations will be based on the unit cost proportion within the qualification. No refund will apply for units where assessment has been completed and competency has been determined.

3. Refunds to Employers or Industry – Where an employer or industry partner has paid additional charges beyond the student co-contribution fee and the Queensland Government subsidy, a refund will be provided for:

• Any additional services not yet delivered, or
• Charges paid in advance for training that has not commenced.

Refunds will not apply to services already delivered or costs already incurred.

All refund requests must be submitted in writing. Refunds will be processed within 7 days of approval. For further information, students and employers are encouraged to contact our administration team prior to enrolment.

Delivery Locations

This qualification is delivered to eligible students across designated Queensland Government regions under the Career Start Program. These locations include:

Brisbane , Gold Coast, Ipswich, Logan – Beaudesert, Sunshine Coast, Cairns, Mackay – Isaac – Whitsunday, Moreton Bay – North, Moreton Bay – South, Toowoomba, Townsville, Wide Bay, Central Queensland

What is Career Start ?

The Career Start Program is a Queensland Government initiative that provides subsidised vocational education and training to help people begin or advance their careers. Managed by the Department of Trade, Employment and Training (DTET), it supports entry-level training for individuals seeking their first job, aiming for more skilled roles, or completing an apprenticeship or traineeship.

The program is designed specifically for Queensland residents who are at least 15 years old and meet eligibility requirements such as citizenship or permanent residency. By offering government-funded training places through approved Skills Assure Suppliers, Career Start makes nationally recognised qualifications more accessible and affordable for people across the state.

The goal of Career Start is to build a skilled workforce that meets industry demand while giving Queenslanders the confidence, knowledge, and practical experience to succeed. Whether through a general training pathway or an apprenticeship/traineeship, the program helps participants gain valuable skills, improve employment prospects, and create clear pathways to further education or long-term careers

Training place limits

Students can only access a maximum of two subsidised training places through the Career Start Program. This means you may complete one general Certificate III qualification and one apprenticeship or traineeship, or alternatively undertake two apprenticeships or traineeships, including school-based options.

However, once you have used these two subsidised opportunities—whether for general training or apprenticeships or traineeships—you cannot receive additional Career Start funding for further qualifications. This limit ensures fair access for all eligible Queenslanders and encourages careful selection of your training pathway

Fees and Payment Options

Full Course Fees – $8,000

1. Payment Plans - Direct Debit

2. Instalments - via Invoice

Pay in Six (6) installments –

1st installment $1000 enrolment fee plus
5 x $1400 installments

Queensland Funding Fees (Co-Contribution)

1. Concessional Funding - $3240

Co-Contribution – $3240 (17 Units @ $191 per unit)

Concessional funding is offered at a reduced cost for eligible students, such as those with concession cards, Aboriginal or Torres Strait Islander students, people with a disability, or adult prisoners.

Invoice Option –

Enrolment Invoice – $240
3 x Installment Invoice – $1000

Payment Plan Option –

$64 per week – 12 Month Plan
$42 per week – 18 Month Plan
$32 per week – 24 Month Plan
$25 per week – 30 Month Plan
$21 per week – 36 Month Plan

2. Non-Concessional Funding - $4080

Non-Concessional – $4080 (17 Units @ $240 per unit)

Non-concessional funding applies to all other eligible students that do not have a concession card but still adhere to the eligibility criteria.

Invoice Option –

Enrolment Invoice – $480
4 x Installment invoice – $900

Payment Plan Option –

$80 per week – 12 month plan
$53 per week – 18 month plan
$40 per week – 24 month plan
$32 per week – 30 Month Plan
$26.50 per week – 36 Month Plan

FAQS

1. Are your qualifications & course nationally accredited in Australia?

Yes, all courses offered by the National Skills Training Institute (NSTI) are nationally accredited in Australia. Our programs meet the rigorous standards set by the Australian Skills Quality Authority (ASQA), ensuring that our students receive high-quality, industry-relevant education and training that is recognised nationwide.

NSTI is a Registered Training Organisation and our number is 41462. You can view our registration details on the Australian Government’s training website, training.gov.au, which provides information on registered courses and training providers –View our details here

We highly recommend using the RTO website to research any training organisation you are considering.

2. When can I enrol with NTSI?

At the National Skills Training Institute (NSTI), we understand the importance of flexibility in education. That’s why we allow students to start their course at any time. Enrol today and begin your journey with NSTI at your convenience!

3. Can I finish the course faster than the duration?

Yes, you can finish the course faster than the set duration. At the National Skills Training Institute (NSTI), our courses are designed to accommodate different learning paces. If you are committed and dedicated to your studies, you may be able to complete the course more quickly. Your progress will depend on your individual effort and the time you are able to dedicate to your coursework.

4. What if I don't finish the course on time, can I get an extension and will there be a fee?

At the National Skills Training Institute (NSTI), we understand that life can be unpredictable, and sometimes, despite your best efforts, you may need more time to complete your course. We provide course extensions to support our students in these situations.

Course Extensions:

Yes, you can extend the duration of your course if you do not finish it in time. We typically do not charge any fee for this extension, as we believe in supporting our students through their learning journey without added financial stress. If you find yourself needing an extension, please reach out to our support team, and we will guide you through the process.

5. What s the competency based training?

Competency-based training is an educational approach that focuses on equipping learners with the specific skills and knowledge required to perform tasks to industry standards. Rather than traditional time-based education, competency-based training allows students to progress at their own pace, ensuring they master each competency before moving on. This method is highly practical and outcome-focused, making it ideal for vocational education and training. By emphasising real-world application and hands-on experience, competency-based training ensures that graduates are job-ready and meet the performance expectations of their chosen industry.

1. What is work placement?

Work placement, also known as Structured Workplace Learning, is an integral part of many of our courses at the National Skills Training Institute (NSTI). This practical component allows students to apply and expand their learning in a real-world setting, providing invaluable hands-on experience.
During your work placement, you will undertake tasks and be assessed on your performance, ensuring you develop and demonstrate the skills and knowledge you’ve acquired in your course. This experience not only enhances your learning but also helps you build professional connections that can be beneficial for your future career. Many of our students find work placement to be one of the most rewarding aspects of their education.

2. Can I choose more than one (1) workplace for my course placement?

Yes, you can complete your practical training at more than one workplace. This flexibility allows you to gain diverse experiences and insights from different environments, enhancing your learning. However, we recommend limiting your placements to no more than two organizations to maintain a consistent learning experience.
When selecting your workplaces, ensure that your practical placement aligns with the species-specific unit you have chosen as your elective. Additionally, a signed ‘Workplace Approval Form’ is required for each placement to confirm its suitability for your studies.

3. How are students assessed during their work placement(s)?

Students at the National Skills Training Institute (NSTI) are assessed through a comprehensive Practical Task Portfolio during their work placement. This portfolio includes a logbook and practical assessments such as workplace assignments, which may involve case studies, photographs, written descriptions of workplace procedures, and video evidence of practical tasks. These assessments are designed to evaluate how effectively students can apply theoretical knowledge to real-world situations.
Each unit also features Practical Task Worksheets that outline specific tasks to be completed during the placement. Supervisors sign off on each task once it is successfully completed. All practical assessments, including the signed worksheets, must be submitted via our online learning platform for evaluation by our tutors. Additionally, students must maintain an attendance record signed by their supervisor to verify the completion of required placement hours. Regular feedback from supervisors is collected and shared with students to ensure continuous improvement and skill development.

4. Can I complete my work placement with my current employer?

If you are already working in a role that aligns with your field of study, you may be able to complete your work placement with your existing employer, provided they agree. This option is viable if your current workplace can fulfill all the requirements of the Structured Workplace Learning component of your course. If it cannot, you will need to complete the necessary hours elsewhere. Additionally, your work placement must be supervised by a suitably qualified individual who has been approved by the National Skills Training Institute.

5. Can I volunteer at an organisation for my work placement for an animal course requirement?

Yes, you can volunteer at an organisation for your work placement for an animal qualification. Many of our Animal Studies and Animal Care students complete their required hours in a voluntary position, whether at an animal or wildlife shelter or an animal-related business.
Before starting your work placement, you will need to submit a Workplace Supervisor Form. Once we receive this form, our teaching team will assess the organisation to ensure it meets the workplace criteria for your course. This process helps ensure you gain relevant and valuable experience in a suitable environment.

1. How is online learning different to classroom based learning?

Online learning at NSTI offers flexibility and convenience that sets it apart from traditional classroom-based courses. With online study, you have the freedom to learn from anywhere—there’s no need to be physically present on campus. You can simply log on to our online learning portal, to access all your learning materials and assessment tasks.
Additionally, our online courses are designed without set deadlines, allowing you to build your knowledge and skills at your own pace, as long as you complete your course by the specified expiry date. This self-paced learning model accommodates your personal schedule, making it easier to balance your studies with other commitments.

2. Is online study the right choice for me?

If you’re new to studying or haven’t done so in a while, it’s natural to feel uncertain about online learning. However, online study is designed to be accessible and flexible, making it a great option for almost everyone.
At NSTI, we provide all your learning materials and assessments through our online campus, so everything you need is in one convenient place. With just a computer and internet connection, you can start your learning journey. Plus, our dedicated Student Support team is here to assist you with any questions, time management tips, or study advice you might need.

3. Do I need a computer, laptop or tablet to study with NSTI?

With the introduction of our custom-designed learning platform, you can complete your coursework using a computer, laptop, tablet, or even a mobile device. Our platform is mobile responsive and user-friendly, allowing you to study anywhere, anytime.
All coursework is automatically saved, providing you with the flexibility to continue your studies without interruption. Whether you use a laptop or tablet, you’ll have a seamless and engaging learning experience.

4. How proficient do I need to be with computers to study online with NSTI?

At the National Skills Training Institute (NSTI), our online courses are designed to be accessible to individuals with varying levels of computer proficiency, from beginners to advanced users. Basic computing skills you will need include the ability to create, save, and edit documents, access and search the web, and upload and save documents.
While these are the essential skills, having additional abilities can enhance your learning experience. These include participating in online discussions and webinars, uploading documents through websites, compressing image files, and creating different file types such as Word documents and PDFs. If you’re comfortable with these tasks, you’ll be well-prepared to succeed in our online courses.

5. What are the benefits of studying online?

Online study offers unparalleled flexibility, allowing you to learn when and where it suits you best. By delivering course materials through a customized online learning platform, students can avoid the need for travel to a physical campus, saving both time and money. This flexibility is particularly advantageous for those balancing family, work, or personal commitments, as it enables the creation of a personalized study schedule that fits their unique lifestyle.
Moreover, online study promotes independent learning, catering to various learning preferences and paces. Students can choose alternative study methods that align with their individual learning processes, whether that means working independently or taking more time to absorb content. This mode of learning is ideal for those who need to manage other responsibilities alongside their education and prefer a more self-directed approach to developing their skills.

1. What is Recognised Prior Learning (RPL)?

Recognised Prior Learning (RPL) is a process used by Registered Training Organisations (RTOs) in Australia to assess and formally acknowledge the skills, knowledge, and experience that an individual has acquired through previous education, work, and life experiences. RPL allows individuals to gain credit towards a qualification without having to complete the entire coursework. This process helps to avoid redundancy in learning, enabling learners to fast-track their education and reduce the time and cost required to achieve a formal qualification. By recognising the value of their prior learning, RPL ensures that individuals receive the qualifications they deserve based on their existing competencies.

2. What is credit transfer?

Credit Transfer is a process that allows students to receive formal recognition for the competencies they have previously achieved through other accredited education or training programs. At the National Skills Training Institute (NSTI), we acknowledge the qualifications and units of competency you have completed elsewhere, ensuring that your prior learning and achievements are not duplicated. This means you can progress through your course more efficiently, avoiding unnecessary repetition and potentially reducing the time and cost required to complete your qualification. To apply for a Credit Transfer, simply provide your certified transcripts and relevant documentation when you enroll, and our team will assess your eligibility based on national guidelines.

3. How do I apply for credit transfer ?

To apply for credit transfer at the National Skills Training Institute (NSTI), you need to provide certified copies of your previous qualifications and transcripts, which will be assessed by our academic team. Once submitted, our team will review your application and determine the eligibility of your previous studies for credit transfer. This process ensures that you receive recognition for your past learning and can progress through your course more efficiently.